💬 Discord
The fastest way to get help. Join our community, ask questions, and open a support ticket.
Support
Need a hand? Here’s how to reach the Burken team and get help fast.
🐞 Report a bug
Found a glitch or an exploit? Report it on Discord with steps to reproduce and screenshots. Please don’t abuse bugs — see the rules.
🛡️ Report a player
Witnessed griefing, cheating, or harassment? Open a ticket with names, screenshots, and a rough time. Staff can check the logs.
❓ Common questions
Many answers are already on the FAQ page — how to join, versions, voting, ranks and more.
Before you ask
- Make sure you’re on a supported Minecraft version (see server status).
- Restart your game and check your internet if you can’t connect.
- Have your username and any error messages ready.